# The CRM People

> Turn every visitor and message into qualified pipeline.


## Pages

- [My Account](https://thecrmpeople.com/my-account-2/)
- [Checkout](https://thecrmpeople.com/checkout-2/)
- [Cart](https://thecrmpeople.com/cart-2/)
- [How it works?](https://thecrmpeople.com/how-it-works/)
- [Our Solutions](https://thecrmpeople.com/our-solutions/)
- [Impact Stats](https://thecrmpeople.com/impact-stats/)
- [Core Features](https://thecrmpeople.com/core-features/)
- [About Us](https://thecrmpeople.com/about-us/)
- [Home](https://thecrmpeople.com/)
- [My account](https://thecrmpeople.com/my-account/)
- [Checkout](https://thecrmpeople.com/checkout/)
- [Cart](https://thecrmpeople.com/cart/)
- [Shop](https://thecrmpeople.com/shop/)

## Products

- [Team Go-Live Workshop](https://thecrmpeople.com/product/team-go-live-workshop/): Prepare your customer-facing team to use the configured inbox, manage conversation handoffs, and handle common automation scenarios. This practical workshop includes a guided walkthrough and time to test workflows using sample conversations.
- [Voice Workflow Design](https://thecrmpeople.com/product/voice-workflow-design/): Map a conversational voice workflow for common customer requests, lead qualification, or service routing, including clear points for transfer to a person. You will leave with a reviewed call flow and a practical configuration brief.
- [Shopify Chat Integration](https://thecrmpeople.com/product/shopify-chat-integration/): Connect your Shopify storefront to conversational support workflows and review the product, order, and customer data available to your team. Use this implementation session to validate key customer journeys and resolve integration questions.
- [Cart Recovery Flow Build](https://thecrmpeople.com/product/cart-recovery-flow-build/): Build a conversational recovery flow for shoppers who leave items behind, with timely prompts, product context, and a route to human help when needed. The appointment includes trigger and message configuration for your selected store workflow.
- [Omnichannel Inbox Setup](https://thecrmpeople.com/product/omnichannel-inbox-setup-2/): Configure a unified inbox plan for WhatsApp, Instagram, and website chat, including team assignments, tags, and escalation rules. This working session aligns channel workflows so customer conversations have a clear owner.
- [WhatsApp Automation Blueprint](https://thecrmpeople.com/product/whatsapp-automation-blueprint/): Design a WhatsApp conversation flow for product questions, qualification, and order support, with sensible handoffs to your team. The session defines the triggers, responses, and customer details needed before implementation.
- [CRM Health Check](https://thecrmpeople.com/product/crm-health-check-2/): Review your existing CRM, chat flows, and lead handoffs with a specialist who identifies friction, duplicate steps, and missed follow-ups. Receive a concise findings summary with the highest-impact fixes to tackle first.
- [E-Commerce Growth Session](https://thecrmpeople.com/product/e-commerce-growth-session/): A focused strategy call to map your buyer journey, current sales channels, and the best ChatMaxima opportunities for your store. Leave with a prioritized automation plan and clear next steps.
- [Growth Ops Retainer](https://thecrmpeople.com/product/growth-ops-retainer/): Monthly CRM and conversational automation support covering workflow tuning, campaign adjustments, and integration health checks. Includes a recurring optimization review and a prioritized action list for your team.
- [Voice AI Pilot](https://thecrmpeople.com/product/voice-ai-pilot/): A limited-scope voice automation pilot with a defined use case, call flow, and escalation path configured for your business. Includes test calls, refinement, and a review session before any broader rollout.
- [Shopify CRM Connection](https://thecrmpeople.com/product/shopify-crm-connection/): A Shopify-to-CRM integration setup that connects customer and order context to your conversational workflows. Includes field mapping, event checks, and a tested handoff for support or sales follow-up.
- [Omnichannel Inbox Setup](https://thecrmpeople.com/product/omnichannel-inbox-setup/): A unified ChatMaxima inbox configured to bring supported WhatsApp, Instagram, and web chat conversations into one team workspace. Includes channel connections, agent routing, and response ownership rules.
- [Cart Recovery Flow](https://thecrmpeople.com/product/cart-recovery-flow/): A tailored abandoned-cart automation for timely follow-up through your connected messaging channels, with customer segments and escalation rules configured. Includes testing and a concise handover guide for your team.
- [Website Chat Conversion](https://thecrmpeople.com/product/website-chat-conversion/): A website chat deployment with welcome prompts, product discovery questions, and qualified-lead routing configured for your storefront. Includes a tested conversation flow designed to engage shoppers without adding friction.
- [WhatsApp Automation Launch](https://thecrmpeople.com/product/whatsapp-automation-launch/): A ChatMaxima implementation for WhatsApp that configures lead capture, qualification questions, and handoff rules for your sales team. Includes a launch-ready conversation flow and team walkthrough.
- [CRM Health Check](https://thecrmpeople.com/product/crm-health-check/): A focused review of your existing CRM, chat flows, and e-commerce integrations, delivered as a prioritized audit with a practical cleanup roadmap. Best for teams that want to spot workflow gaps before investing in a larger rollout.


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