Services

Customization and Development

Custom development of Sangam CRM, Sanchay CRM, Synapse CRM, and Sarathi applications and integrations
Customization of custom pages, components, and objects
Development of custom components on Sangam CRM, Sanchay CRM, Synapse CRM, and Sarathi application
Integration with external systems and services

Technical Support and Troubleshooting

Troubleshooting of technical issues, including errors and bugs
Resolution of data-related issues, including data corruption and data loss
Assistance with ERP integrations and APIs
Performance optimization and tuning

Administration and Management

Ongoing administration and management of Sangam CRM, Sanchay CRM, Synapse CRM, and Sarathi application
User management, including adding, removing, and updating users
Profile and permission set management
Customization of Sangam CRM settings and features

Training and Adoption

End-user training and support
Administrator training and support
Video Training Program & elearning Content Development
Customized training programs for specific business needs
Change management and adoption strategies

Implementation and Configuration

Setup and configuration of Sangam CRM, Sanchay CRM, Synapse CRM, and Sarathi application
Data migration and integration
Customization of modules, fields etc.
Setup of workflows, approvals, and assignment rules

Security and Compliance

Security and compliance assessments
Security configuration and setup
Compliance with industry regulations and standards
Data encryption and backup

Data Management and Analytics

Data management and governance
Data quality and data cleansing
Data Import best practices
Data analytics and reporting
Customized dashboards and reports

Ongoing Support and Maintenance

Ongoing support and maintenance of Sangam CRM, Sanchay CRM, Synapse CRM, and Sarathi application
Regular health checks and performance tuning
Assistance with Sangam CRM, Sanchay CRM, Synapse CRM, and Sarathi application releases and updates
Continuous monitoring and improvement of Sangam CRM, Sanchay CRM, Synapse CRM, and Sarathi application

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